How do I upload knowledge?

Step 1: Understand dependencies on the selected language

You can upload knowledge regardless of the language. In this way, we want to offer you the flexibility to upload knowledge about your product, regardless of the language you have it in. In concrete terms, this means that all knowledge assets are always displayed in all languages.

Step 2: Adding & uploading knowledge

Knowledge, such as a specific cooking recipe, can add valuable depth to your content and make it more interesting and useful for your audience. It can also make your AI content more factual correct.

Here's how to upload new knowledge. Choose the right knowledge category.

Here is a little overview what each category:

Company Info

Why?: Understanding the essence of your company allows the AI to tailor content that aligns with your brand's voice, values, and objectives. It aids in maintaining consistency across all communications.

Examples: Mission statement, vision, history, key achievements, core values, and team structure.

People Info

Why?: Information about key individuals within your company (like founders, executives, or notable employees) can help personalize your content. It makes your brand more relatable and builds trust with your audience.

Examples: Biographies, professional backgrounds, roles within the company, and personal anecdotes or quotes.

Product Info

Why?: Detailed product information enables the AI to highlight features, benefits, and unique selling points effectively, making your offerings more attractive to potential customers.

Examples: Product descriptions, specifications, usage instructions, unique features, and comparison with previous versions.

Industry Info

Why?: Insight into your industry helps the AI generate content that is relevant and timely, positioning your brand as a thought leader and keeping your audience informed about trends and developments.

Examples: Market trends, industry standards, regulatory considerations, and emerging technologies.

Competitor

Why?: Knowing your competitors allows the AI to craft content that strategically positions your products or services, differentiating them from others in the market.

Examples: Competitor product offerings, marketing strategies, strengths and weaknesses, and market positioning.

SEO Keywords

Why?: SEO keywords are critical for ensuring that your content reaches its intended audience via search engines. Providing this allows the AI to seamlessly integrate them into the content, improving your search rankings.

Examples: Primary and secondary keywords, long-tail keywords, and semantic keywords related to your business and industry.

Customer Reviews

Why?: Customer reviews offer authentic insights into your products or services, which can be used to address concerns, highlight benefits, and improve overall content credibility.

Examples: Positive testimonials, frequently mentioned pros and cons, and suggestions for improvements.

Custom - create your own knowledge category

Why?: Every business has unique aspects that might not fit neatly into the above categories. This flexible category allows you to provide additional context that can further refine and personalize the generated content.

Examples: Specific campaigns, thematic content requirements, unique content formats or structures, and any other specific information that can influence content creation.

By providing detailed information across these categories, users enable our AI content generation software to produce more targeted, engaging, and effective marketing and communication materials. This not only enhances the relevance of the content but also increases the likelihood of achieving your business objectives.

Find here a short training video: