Does neuroflash offer customer support?

Have a question or need help using neuroflash? No worries – our support team is ready to assist you!

How can I reach the support team?

You have two easy ways to contact us:

✉️ Via email

Simply write to us at magicpen@neuroflash.com.
We usually respond the same day during business hours.

💬 Via live chat

On our website (and inside the app), you’ll find our support chat in the bottom right corner. You can send us your question directly at any time.

When is support available?

Our support team is available Monday to Friday, from 9 AM to 6 PM (CET).
During these hours, you'll definitely get a quick response – whether by email or chat.

💡 TIP
You can still contact us outside of these hours – we’ll get back to you as soon as possible on the next business day.